Safe Patient Handoff

At PEI Veterinary Walk-in & Urgent Care, we understand that your pet’s medical needs may sometimes extend beyond our clinic’s operating hours. Rest assured, we are here to support you and your furry companion every step of the way. Your pet’s well-being is our top priority, and we are dedicated to maintaining a seamless continuity of care.

Comprehensive Medical Documentation

We believe that clear and comprehensive medical documentation is the foundation of effective patient handoff. Our team diligently records every aspect of your pet’s treatment plan, including diagnostic test results, medications administered, and any ongoing concerns. This detailed documentation serves as a valuable resource for you and any future care providers, ensuring that everyone involved in your pet’s care has a thorough understanding of their medical history and current needs.

Coordinated Transition to 24-Hour Facilities

In situations where your pet requires extended or overnight care, we work closely with trusted 24-hour veterinary facilities to ensure a smooth and coordinated transition. Our goal is to provide you with peace of mind during these stressful times, knowing that your pet is receiving the best possible care.

We will take the time to explain the transition process to you, sharing all the important medical details and treatment plans with the receiving facility. Our team will ensure that you have all the necessary information to stay informed and connected with your pet’s care, including contact details for the 24-hour facility and regular updates on your pet’s progress.

Collaborative Approach to Patient Care

We believe in a collaborative approach to patient care, working hand in hand with you and other veterinary professionals to ensure the best possible outcomes for your pet. Our team is committed to open communication, promptly addressing any questions or concerns you may have and providing you with the support and guidance you need throughout your pet’s medical journey.

We understand the trust you place in us when you entrust your pet’s care to our team. We take this responsibility very seriously and strive to provide the highest level of compassionate, professional care at every stage, including during the patient handoff process.